Event Lines


High Volume Information

Event Lines are high call-volume recorded information services with the ability to customize options at a controllable price

We provide service to schools, restaurants, bands, churches, theaters, sports clubs, hospitals, radio stations, international delivery services, marketing companies, realtors, publishers and many other organizations who need to make recorded or faxed information available to the public.

You receive a dedicated, high-capacity telephone number that rings to the Diamond Voice system. Your application can be as simple as a sports Rain-Out line with a single audio greeting or a sophisticated interactive service retrieving audio on request based on caller choices.
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Questions? Call: 888-293-1550

high volume lines
High Volume
Many uses
Customized to your needs

Why Diamond Voice?

Professional Design and Voice Over
Data Storage and Retrieval
Routing Flexibility
Security and Redundancy
We work with you to design a script and call flow. Each question is customized to accept either audio recording or touch-tone. You can use one of our sample scripts or modify it to meet your requirements. Then, your script is brought to life by our professional voice-over artists.
Survey data is stored on our secure and PCI compliant network. You can retrieve the data from a convenient web interface or by custom integration with our API. Touch tone responses are stored as SQL records and audio responses are stored as WMA or MP3 files.
Once the survey is complete, the caller can be routed to other options such as Transfer to live agent
Diamond Voice maintains PCI compliant systems and networks using state of the art intrusion protection and 3rd party monitoring. All systems including data, telephone circuits and electrical system are securely backed up and redundant for maximum up-time and relability.
*Additional programming and setup cost

Real Customer Applications

Information Hotlines
Special Promotions
Sales Literature
Price Lists
Product Finder
Order Forms
Advertising Support
Dispatch Information
Job Classifieds
Locator Maps
Concert Lines
Real Estate Floor Plans
On-Line Catalogs
Yellow Pages Support
Salary Verification
Store Finder
Membership Rosters
Registration Forms
Dealer/Reseller Directories
Debit Card Transactions
Customer Service and Support
Literature Fulfillment
Credit/Loan Applications
Financial Information
Inventory Lists
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