Standardize and streamline your verification calls. Let us build Automated IVR scripts to ask the caller a series of questions and collect audio or touch tone answers. Using our APIs, integration to your database can lookup contract details and write results back to your Customer Management System. Includes initial query for the Agent ID and Customer Number as well as unique confirmation number.
New to Call Recording? We are old hands at this and would be happy to walk you through various options to find the best solution!
Additional Backup and Protection: Recordings instantly forward to a backup email account.
Unlimited Verification Capacity: Diamond Voice system is highly scalable, and up-gradable for rapid growth. Diamond Voice can scale to meet your inbound call volumes.
Studio Quality Digital Recordings: We will professionally record your pre-scripted menus and questions in a recording studio so your TPV Recording Script sounds just the way you want.