Intro: "Hello, you have reached the Customer Experience Survey system."
Question 1: "Please rate your experience with our company on a scale of 1 to 5 where 1 is poor and 5 is outstanding.”
Question 2: "To be entered in a drawing for a free prize, please enter your 10 digit telephone number.”
Question 3: "At the tone, please tell us any comments or suggestions you would like to make."
When the caller is finished, they can receive a confirmation number: "Your confirmation number is ..."