Third-Party Recording

Basic Third Party Recording 

Record Live Verbal Contracts

Record an open-ended conversation between the customer and agent. Document the audio contract portion of the call followed by a confirmation number. Includes initial query for the Agent ID and Customer Number.
 

 

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tpv
Open Ended Recording
TPV Verbal Contracts
No Long Term Contract

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Pre-Scripted TPV

Automated Q&A

Standardize and streamline your verification calls. Let us build Automated IVR scripts to ask the caller a series of questions and collect audio or touch tone answers. Using our APIs, integration to your database can lookup contract details and write results back to your Customer Management System. Includes initial query for the Agent ID and Customer Number as well as unique confirmation number.

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automated third party calling recording

Pre-Scripted
Professionally Voiced
Managed Service


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Custom Scripts

Designed to Exceed Your Requirements

Diamond Voice offers free professional consultation including help with designing your call flow script. With years of experience, we can offer guidance with best practices to design a caller-friendly and easy-to-follow call flow. You can combine TPR with real-time Payment Processing for a complete order taking system.

See Sample Scripts

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 Combine Live & Automated
 Add Payment Processing
 Streamline with API Integration


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Third Party Verification

Have a Question?

Feel Free to Contact Us

New to Call Recording? We are old hands at this and would be happy to walk you through various options to find the best solution!

 

sales@diamondvoice.com
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