
 Increased customer service quality & speed
 Help multiple callers at once
 Available 24x7
 Improved customer satisfaction
 Decreased Live Support call load

 Increased revenue
 Reports of results allows customers to see value of service
 Reduced maintenance costs

 Increased customer service quality, satisfaction, and speed
 High volume of callers can use at the same time, 24x7
 Call volume tracked in real time
 Automated process to identify call resolution
 Actionable customer feedback from satisfaction surveys
 Decreased Live Agent call load

 Increased visitors & revenue
 Increased customers satisfaction & no more busy signals
 High quality voice recordings maintain a professional image
 Increased employee satisfaction
 Decreased response time
 Reduced maintenance costs