IVR

IVR surveys are an inexpensive, reliable option to gather quick feedback without spending any additional time on the phone. Since it is fast and direct, experience shows that customers and employees enjoy the process!

Turn any telephone into an automated Point of Sale terminal. You call us and we set up everything! With Touch Tone IVR service, your customers can call, even when your office is closed, and make a Payment on Account or Purchase your product or service.

Capture the information you need quickly and efficiently with automated touch-tone data collection.

From Audio Event Lines, Balance Retrieval and Order Status to Professional Voiceover, Diamond Voice delivers creative and cost effective IVR solutions.

Event Lines are high call-volume recorded information services with the ability to customize options at a controllable price.